Privacy Policy

Last Updated: January 1, 2025

Welcome to kiwiislefortuneplay.com ("we," "our," or "the Platform"). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our free social gaming platform.

By accessing or using kiwiislefortuneplay.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Platform.

1. Information We Collect

1.1 Personal Information You Provide

When you register an account on our Platform, we collect the following personal information:

Email Address: Used for account creation, verification, communication, and password recovery
Username: Your chosen display name for the gaming community and leaderboards
Date of Birth: Required to verify that you are 18 years of age or older as mandated by our age restrictions
Password: Stored in encrypted format to secure your account access

1.2 Automatically Collected Information

When you access our Platform, we automatically collect certain technical information:

Device Information: Device type, operating system, browser type and version
Log Data: IP address, access times, pages viewed, time spent on pages, and referring website addresses
Gameplay Data: Game preferences, session duration, gameplay statistics, achievements, and leaderboard positions
Cookies and Tracking Technologies: Information stored through cookies, web beacons, and similar technologies (see our Cookie Policy for details)

1.3 Information We Do NOT Collect

Because kiwiislefortuneplay.com is a completely free social gaming platform with no real money transactions, we do NOT collect:

Credit card or banking information
Payment processing data
Financial account details
Social security numbers or government-issued identification numbers

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Platform Operation and Service Delivery

Create and manage your user account
Provide access to our free social gaming features
Maintain gameplay history and progress tracking
Display your username and achievements on community leaderboards
Process and respond to your customer service requests and support inquiries

2.2 Platform Improvement and Personalization

Analyze user behavior and preferences to improve our games and features
Recommend games and content based on your gaming history
Customize your user experience
Conduct research and analysis to enhance platform performance

2.3 Communication

Send account-related notifications and updates
Inform you about new games, features, and platform improvements
Respond to your comments, questions, and customer service requests
Send promotional communications about New Zealand cultural events and content (with your consent)

2.4 Security and Legal Compliance

Verify age requirements (18+ years)
Detect, prevent, and address technical issues and security vulnerabilities
Enforce our Terms & Conditions and other policies
Comply with applicable laws and regulations
Protect against fraudulent, unauthorized, or illegal activity

3. How We Share Your Information

3.1 Information We DO NOT Sell

We do not sell, rent, or trade your personal information to third parties for monetary compensation. Your privacy is not for sale, and we are committed to maintaining your trust.

3.2 Limited Information Sharing

We may share your information only in the following limited circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our Platform, such as cloud hosting providers, email service providers, and analytics services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal processes, enforce our policies, or protect the rights, property, and safety of ourselves or others.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Platform of any such change in ownership or control of your personal information.
Public Information: Your username, gameplay achievements, and leaderboard position are visible to other users as part of the social gaming experience. You can control some of these visibility settings through your account preferences.

4. Data Security

We implement industry-standard security measures to protect your personal information:

SSL-256 Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL technology
Secure Password Storage: Passwords are hashed and encrypted using advanced cryptographic algorithms
Regular Security Audits: We conduct regular security assessments to identify and address potential vulnerabilities
Access Controls: Only authorized personnel have access to personal data, and they are bound by strict confidentiality obligations
Two-Factor Authentication: Optional 2FA is available to add an extra layer of security to your account

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using commercially reasonable security practices.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Accounts: We retain your account data while your account remains active
Inactive Accounts: If you do not log in for 2 years, your account may be deactivated, and some data may be deleted
Account Deletion: When you request account deletion, we will remove your personal information within 30 days, except for data we are legally required to retain
Legal Requirements: Some information may be retained longer if required for legal, tax, or regulatory purposes

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You can access and update your personal information through your account settings. If you need assistance, contact us at support@kiwiislefortuneplay.com.

6.2 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

6.3 Account Deletion

You may request deletion of your account and associated personal information by contacting support@kiwiislefortuneplay.com. We will process your request within 30 days.

6.4 Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by adjusting your communication preferences in your account settings.

6.5 Cookie Management

You can control cookies through your browser settings. See our Cookie Policy for more details.

7. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use our Platform or provide any personal information.

If we learn that we have collected personal information from a child under 18, we will take immediate steps to delete that information. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@kiwiislefortuneplay.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Links

Our Platform may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you via email if the changes are material
Post a prominent notice on our Platform

Your continued use of the Platform after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@kiwiislefortuneplay.com

We will respond to your inquiry within 30 days.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Thank you for trusting kiwiislefortuneplay.com with your information. We are committed to protecting your privacy while providing you with an enjoyable free social gaming experience celebrating New Zealand culture.

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